A major challenge has been to streamline the identification process operated remotely in a safe and secure manner. The most common option when taking a loan with Northmill has been to send a picture of a physical identification document – a method that feels too obsolete for customers nowadays.
Using Instantors solution allows Northmill to offer their customers a more streamlined way of identification via their bank. The customer only needs to choose Instantor as the identification method and then log in to their bank account – simple, fast and secure, not only for Northmill but also for our customers.
All customers can feel secure in that their credentials are neither seen nor stored by Instantor and that the whole identification process is conducted in a secure manner.
The cooperation between Instantor and Northmill has been a success with many customers choosing to use Instantor as identification method when using Northmills services. This eliminates our customers to be victims of fraud to a higher extent, leading to more succesful lending.